Welcome to The Well Being Therapy Centre Help Desk, designed to answer all of your questions and meet your needs.
Click on the tab below that corresponds with your query:
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It’s perfectly normal to have fears and anxieties about therapy before your counselling begins. Equally you may have no expectations, which is also absolutely fine. But if you do, it will be helpful for your therapist to know them so they can reassure you and address your concerns.
If you would like to find out more about different modes of counselling, and which mode best fits your expectation of the therapeutic process, please click here.
All of your appointment details are emailed to you twice. Once when your booking is confirmed and again in a reminder email a day before your appointment. These details include the time/date/location of your appointment, the amount you have paid and the name and phone number of your counsellor.
We are very sorry you have had a negative experience with The Well Being Therapy Centre and/or one of the counsellors that works with us. We take your experience very seriously and will take the time to thoroughly read your complaint and apply it to the improvement of our services.
Once you fill in the following details, we will email you a code. You can then follow the link in the same email to the booking page, where you can select a new appointment. When you fill in the booking form, paste the code into ‘gift voucher’ . This will allow you to complete the new booking without payment (as you have already paid for a session).